Effective Date: 28 January 2025
Welcome to AZ SHOESTEP! By shopping with us, you agree to the following terms and conditions, which govern your use of our services and purchases. These terms are designed to comply with applicable Mauritian laws, including the Consumer Protection Act and related regulations, while ensuring a fair and enjoyable shopping experience for all.

1. General Information
1.1. AZ SHOESTEP is a Mauritian-based retailer specializing in high-quality shoes and streetwear accessories.
1.2. These Terms and Conditions apply to all sales and services provided by AZ SHOESTEP, whether in-store or online.
1.3. By using our services or purchasing our products, you agree to these Terms and Conditions.

2. Product Information
2.1. We strive to ensure that all product descriptions, images, and prices are accurate and up-to-date.
2.2. Prices are listed in Mauritian Rupees (MUR) and include all applicable taxes.
2.3. While we aim for accuracy, AZ SHOESTEP is not liable for minor discrepancies or typographical errors.

3. Orders and Payments
3.1. Orders are confirmed only upon receipt of full payment.
3.2. We accept the following payment methods: [Specify payment methods, e.g., cash, card, online payment, etc.].
3.3. AZ SHOESTEP reserves the right to cancel or refuse any order at our discretion, with a full refund provided where applicable.

4. Delivery and Shipping
4.1. Deliveries are handled by AZ Express, ensuring prompt and secure service.
4.2. Standard delivery timelines are [insert timeframe, e.g., 3–5 business days], subject to availability and location.
4.3. Delivery fees are non-refundable unless the error is on our part (e.g., incorrect item delivered).

5. Returns and Exchanges
5.1. Customers have 7 days from the delivery date to request a return or exchange.
5.2. Returns and exchanges are subject to the conditions outlined in our Return & Exchange Policy.
5.3. Refunds are not provided; returns can only be processed for exchanges or store credit.

6. Customer Obligations
6.1. Customers are responsible for ensuring that all information provided during purchases (e.g., delivery address and contact details) is accurate.
6.2. Customers must inspect products upon delivery and notify us within 48 hours of any defects or errors.

7. Limitation of Liability
7.1. AZ SHOESTEP is not liable for:
Delays caused by third-party logistics providers.
Wear and tear, improper use, or mishandling of products by customers.
Minor variations in product appearance due to lighting or screen settings.
7.2. Our liability is limited to the price of the product purchased.

8. Intellectual Property
8.1. All content on our website, including logos, images, and product descriptions, is the property of AZ SHOESTEP and may not be used without our written consent.

9. Governing Law and Dispute Resolution
9.1. These terms are governed by Mauritian law.
9.2. In the event of a dispute, customers are encouraged to contact us directly to seek an amicable resolution.
9.3. If unresolved, disputes may be referred to the Mauritian Consumer Protection Office or the appropriate legal authority.

10. Amendments to Terms and Conditions
10.1. AZ SHOESTEP reserves the right to modify these Terms and Conditions at any time.
10.2. Any changes will be effective immediately upon posting on our website or in-store.

11. Contact Information
For questions or assistance, please contact us:
Email: Hello@azshoes.mu
Phone: (230) 59183905
Address: 5 Louis Pasteur, Port Louis, MU

At AZ SHOESTEP, we are committed to providing an exceptional shopping experience. Thank you for choosing us for your shoes and streetwear needs!